What caused Amazon’s AWS outage, and why did so many major apps go offline?

Before services were finally restored, a significant outage at Amazon Web Services (AWS) on Monday severely damaged the internet, downing apps, websites, and online tools used by millions of people all over the world.

The hours-long breakdown revealed how much of modern life depends on cloud infrastructure, from airlines to banking apps to smart home devices and gaming platforms.

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What we know is as follows:

What transpired, and what caused the AWS to go offline?

Amazon’s cloud service experienced a significant failure at around 7:11 GMT, causing numerous well-known apps and websites, including banks, gaming sites, and entertainment services, to stop functioning.

After a technical change to the API, which connects various computer programs, of DynamoDB, a crucial cloud database service that stores user data and other significant data for many online platforms, the issue began in one of AWS’s main data centers in Virginia, its oldest and largest site.

The Domain Name System (DNS), which assists apps in finding the correct server addresses, appears to be the root cause of the error in the update. The DNS process converts website names into the numerical IP addresses that computers use to connect to servers works like the phone book of the internet.

Apps were unable to connect because of the DNS problem and were unable to find the IP address for DynamoDB’s API.

Other AWS services started to fail as DynamoDB did. The outage affected 113 different services overall. By 10:11 GMT, Amazon claimed that all AWS operations had resumed, but there was a “backlog of messages that will be processed over the next few hours.”

Downdetector, a website that monitors internet outages based on user reports, was still reporting issues with platforms like Apple Music, ESPN, and OpenAI at the time of publication.

What exactly is AWS and what is it?

Instead of being physically stored on a computer or other storage device, a cloud allows you to store and use programs or data online.

When people refer to something as “in the cloud,” it means that it is not stored on your personal device, but rather that files, apps, or systems are running on powerful servers hosted by businesses like Amazon (AWS), Google, and Microsoft.

AWS allows businesses to rent storage and computing power in this situation. Behind the scenes, it provides the technology that powers websites, apps, and a lot of online services.

DynamoDB, a database that stores crucial business data, such as customer records, is one of AWS’s core services. Customers were unable to access their DynamoDB data, according to an Amazon report released on Monday.

The world’s largest cloud service provider is AWS.

As more businesses rely on cloud services every day, they’ve grown more noticeable than ever before.

According to Joshua Mahony, the chief market analyst at Scope Markets, “the fallout had an impact on people across a number of different spheres.” However, this kind of territory comes with tech companies, and the key is that they can resolve it quickly and affordably.

He claimed that the incident was likely to have a lasting impact on Amazon.

He said, “You’re looking at something that’s a little contained.” Only 30% of the market is owned by Amazon Web Services. Users won’t be jumping ship at once. Their industries are ingrained deeply.

What apps and services were down?

According to Downdetector, the outage affected dozens of websites, including Apple TV, Pinterest, and Snapchat.

Additionally affected were messaging apps like Starbucks, WhatsApp, Signal, Zoom, and Slack, as well as gaming apps like Roblox, Fortnite, and Xbox. Etsy also had issues.

People in the United States were also having issues with Venmo and other financial apps.

Some users reported that their Alexa and Ring doorbells stopped working, while others were unable to download books from their Kindles or access the Amazon website.

Duolingo, the language app, and Canva, the creative tool, reported errors on their websites, as well as The Wall Street Journal, The New York Times, and the Associated Press.

Along with US airlines Delta and United, banks, the cryptocurrency exchange Coinbase, and AI firm Perplexity reported issues.

INTERACTIVE -Major web services impacted by the AWS outage

Why did so many important apps suddenly go offline?

Not just Amazon’s tools were affected when AWS went offline. Other businesses that use AWS for storage, databases, or web hosting also experienced success. These businesses rely on AWS to run significant portions of their systems, including many well-known apps.

The first thing that comes to mind when we see these headlines is, “Is this one of those cyberattacks?” is a phrase that shivers everyone in the face. Is this a military- or intelligence-driven event causing this disruption? And in this situation, Scythe’s CEO, Bryan Bort, told Al Jazeera.

It isn’t, in fact, the majority of the time. Usually, it’s human error.

What was Amazon’s response?

AWS acknowledged the breakdown and stated that engineers were “immediately engaged” in the fix.

AWS claimed to have “many parallel paths to accelerate recovery.” The main issue was fully addressed, according to the report, though some users continued to experience sporadic delays as the recovery process progressed.

Additionally, the business added that it would publish a thorough post-event summary explaining what transpired.

An aerial view of an Amazon Web Services Data Center
[Jonathan Ernst/Reuters] An aerial view of an Ashburn, Virginia-based Amazon Web Services Data Center.

Charged for saying ‘I love Muhammad’, India’s Muslims decry gov’t crackdown

Lucknow, India – On the evening of September 4, an illuminated signboard lit up a predominantly Muslim neighbourhood in Kanpur, an industrial town in India’s northern state of Uttar Pradesh.

The signboard said: “I love Muhammad” – with a red heart standing in for the word, love.

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It was the first time the mainly working-class residents in Kanpur’s Syed Nagar had put up such a sign as part of the decorations as they joined millions of Muslims around the world to celebrate Prophet Muhammad’s birthday.

The day, marked as Eid Milad-un-Nabi across South Asia, involves the faithful organising religious gatherings, Quran recitations, and sermons about the prophet’s life and teachings. At some places, the celebrations include mass processions, with people carrying posters to express their love and reverence for the prophet.

In Syed Nagar, however, as soon as the words glowed, a group of Hindu men swooped in, objecting to the celebration. Police were called in, and following a ruckus that lasted hours, the signboard was removed late that night.

Charges related to promoting enmity between different religious groups, as well as deliberate and malicious acts intended to outrage the religious feelings of another community, were filed against nine Muslim men and 15 unidentified people from Syed Nagar. No arrests have been made so far.

Police attacking Muslim demonstrators in Bareilly, Uttar Pradesh, India [Al Jazeera]

Mohit Bajpayee, a Syed Nagar resident affiliated with a Hindu group named Sri Ramnavmi Samiti, said he had no objection to the text, ‘I love Muhammad’, but to the placement of the signboard at a place used by them for a Hindu festival.

“All religions have equal rights under the constitution,” he told Al Jazeera. “But the sign was put up at a location where our Ram Navami decorations are usually displayed. Everyone has a right to follow their religion, but new traditions should not be started in new locations.”

But the Muslim residents of Syed Nagar say the signboard was put up at a public place they converged at every year for the prophet’s birth anniversary.

“We had official permission for the decorations. Everyone has the right to practise their religion under the constitution,” said a 28-year-old resident who is one of those charged, unwilling to reveal his identity over fears of further action by the government.

MA Khan, the lawyer for the accused in Kanpur, told Al Jazeera that the Muslim men were also accused of tearing a banner of the Hindu community during the Eid Milad-un-Nabi procession on September 5.

“Many of those named were not even present in the procession,” he said.

‘Disturbing communal harmony’

Uttar Pradesh is home to 38 million Muslims – more than the entire population of Saudi Arabia – comprising nearly 20 percent of India’s most populous state. Since 2017, the politically crucial state has been governed by Yogi Adityanath, a hardline Hindu monk known for his anti-Muslim speech and policies, and a prominent politician from Prime Minister Narendra Modi’s Hindu majoritarian Bharatiya Janata Party (BJP).

Days later, the spark from Kanpur ignited a fire some 270km (168 miles) away, in another Uttar Pradesh town called Bareilly – headquarters of the Barelvi sect of Sunni Muslims, who number between 200 million to 300 million across the world.

On September 10, the state police registered a first information report (FIR) against nine Muslims in Bareilly, including a religious scholar, accusing them of “disturbing communal harmony” and starting a “new tradition” that threatened public order.

I love Muhammad India protest
A Muslim woman protesting in Lucknow, India [Naeem Ansari/Al Jazeera]

On September 21, Maulana Tauqeer Raza Khan, chief of a Muslim group called Ittehad-e-Millat Council (IMC) and descendant of Imam Ahmed Raza Khan, the founder of the Barelvi sect, announced a protest over the FIRs filed in Bareilly and Kanpur, and urged his supporters to gather at a ground after Friday prayers on September 26 to denounce the police action.

The district administration denied Khan permission for the rally.

On September 25, the IMC issued a statement asking people not to gather for the protest. But hours later, Khan’s supporters allegedly circulated a social media message, claiming the IMC statement was fake and aimed at defaming the Muslim body.

The next day, thousands of Muslims assembled near a famous Muslim shrine in Bareilly after the Friday prayers, holding “I love Muhammad” posters and raising slogans against the police for their action in Kanpur.

District authorities alleged that the march was unauthorised and accused some participants of pelting stones at the police and vandalising public property. The police responded with a baton charge, and arrested Khan and dozens of others, as authorities shut down the internet in the town.

I love Muhammad protest India
Police attacking Muslim demonstrators in Bareilly, Uttar Pradesh, India [Al Jazeera]

In a video message recorded before his arrest, Khan said the crackdown was a targeted suppression of religious expression. “Attempts to suppress our religious sentiments will backfire,” he warned.

A day later, while speaking at an event in the state capital, Lucknow, Chief Minister Adityanath condemned the Bareilly unrest as a “well-orchestrated attempt” to disturb social harmony.

“Sometimes, people are not able to shun their bad habits easily. For that, some denting-painting is required … You saw that in Bareilly yesterday. A maulana [Muslim scholar] forgot who is in power,” he said in Hindi, without naming anyone.

The “denting-painting” soon followed, as has been the pattern with Adityanath’s crackdown on Muslims accused of disrupting public order. A banquet hall belonging to one of the accused was bulldozed by the authorities in Bareilly.

‘Government wants to instil fear’

Demolition of homes and commercial properties belonging to Muslims accused of a range of crimes has become a common practice in Uttar Pradesh and other BJP-ruled states, despite India’s top court recently banning what it called the “bulldozer justice”. Rights groups say such demolitions are a form of extralegal punishment that bypasses judicial processes and devastates families economically.

While the Uttar Pradesh government claimed the demolitions in Bareilly targeted illegally-constructed buildings, the timing and targets suggest a clear strategy of intimidation.

“Police are registering cases against Muslims across the nation to suppress their legitimate protests … The BJP government wants to instil fear so Muslims lose the courage to speak for their religious and fundamental rights,” Sumaiya Rana, daughter of the famous Urdu poet late Munawwar Rana, told Al Jazeera.

Rana herself organised a protest outside the state assembly building in Lucknow, where more than a dozen demonstrators holding “I love Muhammad” placards were briefly detained by the police.

I love Muhammad India protest
A woman protesting outside the Uttar Pradesh Legislative Assembly building in Lucknow [Naeem Ansari/Al Jazeera]

The Association for Protection of Civil Rights (APCR), a rights group, says at least 22 FIRs have been filed across India in connection with the Muslim campaign, naming more than 2,500 individuals, with at least 89 arrested in Bareilly so far.

“Authorities have treated a slogan expressing love for the prophet as a criminal act and described it as provocative,” APCR secretary Nadeem Khan told Al Jazeera. “In many cases, the administration violated due process in registering cases and demolishing the properties of the accused, which has severe social and economic impacts on Muslim communities.”

SQR Ilyasi, a member of the All India Muslim Personal Law Board, a prominent Muslim body, stressed that peaceful protest is not illegal for any community in India. “Expressing love for the prophet is our right,” he told Al Jazeera.

Activist Vandana Mishra of the People’s Union for Civil Liberties, a rights group, said the authorities frequently allow the Hindu community to “raise religious slogans freely, while the minority faces arrest for expressing love for the prophet”.

“This contravenes the secular and democratic ethos of our constitution,” she told Al Jazeera.

Opposition parties have also criticised the Uttar Pradesh government’s actions.

The Samajwadi Party, one of the state’s biggest political forces, said it attempted to send a delegation to Bareilly to meet the victims of the police crackdown, but claimed its members were prevented. “The government talks of democracy but acts in complete disregard of it,” the leader of the opposition in the Uttar Pradesh Assembly, Mata Prasad Pandey, told reporters in Lucknow.

Lawyer Zia Jillani, who recently visited Bareilly and is representing some of the accused, told Al Jazeera that most of those arrested or facing charges “belong to the marginalised sections of society and earn on a daily wage basis”.

“For them, due to their financial incapability, pursuing and fighting legal cases against the injustices inflicted upon them is an unbearable task,” he said.

Russia-Ukraine war: List of key events, day 1,335

On Tuesday, October 21, 2025, how things are going:

Fighting

  • One person was killed and three others were hurt in the Kherson Regional State Administration’s post on Telegram, according to the Kherson Regional State Administration.
  • Without providing further information about the number of people killed or when the attack took place, the 7th Corps of Ukraine’s Air Assault Forces reported in a Facebook post that a Russian assault group had killed several Ukrainians in recent days while attacking the Ukrainian city of Pokrovsk.
  • Private Ukrainian energy company DTEK wrote in a post on Telegram that Russian forces attacked a coal enrichment plan in the Dnipropetrovsk region of Ukraine.
  • In a post on Telegram, Governor Vyacheslav Gladkov reported that two people were killed in a Ukrainian drone attack on the village of Yasnye Zori in the Russian border region of Belgorod.

diplomacy and politics

  • Donald Trump, the president of the United States, said on Monday that Ukrainians’ chances of winning the war were “questionable.”
  • According to a summary of the call released by the US State Department, US Secretary of State Marco Rubio and Russian Foreign Affairs Minister Sergey Lavrov discussed “advancing a durable resolution to the Russia-Ukraine war, in line with Trump’s vision.”
  • In response to rising threats from Ukraine and NATO nations, Russian lawmakers have proposed a law mandating life imprisonment for anyone who engages in sabotage.

Budapest debates

    Ukraine and other European nations should be included in upcoming negotiations between Trump and Vladimir Putin, according to French President Emmanuel Macron, who spoke to reporters in Slovenia.

  • The Ukrainians should be present when they discuss Ukraine’s future. The Europeans should be present when they discuss the security implications for Europeans, Macron said.
  • Macron added that Volodymyr Zelenskyy, the president of Ukraine, is scheduled to attend their own meeting on Friday in London under the umbrella of “the coalition of the willing.”
  • Zelenskyy stated to reporters on Monday that he hopes to be invited to Budapest, whether the invitation is “in a format where we meet as three or, as it’s known, shuttle diplomacy.”

Weapons

  • Zelenskyy claimed that his country is still “working with the United States” to secure “the necessary number of Patriot systems,” that he had spoken with weapons manufacturers in Washington, DC, and that support is needed at “the political level in Washington.”

Israel continues deadly Gaza truce breaches as US seeks to strengthen deal

Israel has continued its air strikes and shootings in Gaza, raising fears over the future of its fragile ceasefire deal with Hamas, as United States envoys ramp up diplomacy to get the deal back on track.

The Palestinian Civil Defence agency said that four people were killed in two separate attacks, both times “by Israeli gunfire as they were returning to check on their homes” in the al-Shaaf area, east of Tuffah neighbourhood, in eastern Gaza City.

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Israel’s military claimed it had fired at militants who crossed the so-called yellow line of demarcation and had approached troops in the Shujayea neighbourhood, which is adjacent to Tuffah, and “posed a threat” to Israeli soldiers.

The yellow line, set out in a map shared by US President Donald Trump on October 4, is the boundary behind which Israeli troops pulled back and remain stationed under the ceasefire agreement with Hamas.

Gaza City residents reported confusion over the line’s location because of a lack of a visible boundary. “The whole area is in ruins. We saw the maps but we can’t tell where those lines are”, said Samir, 50, who lives in Tuffah in the city’s east.

Several outbreaks of violence have taken place since a fragile US-brokered ceasefire began on October 10, with at least 97 Palestinians killed in total, according to Gaza officials.

‘ Blatant breaches ‘

Amid the rising death toll, Israel and Hamas have pointed the finger at one another for breaking the terms of the ceasefire, which took effect on October 10.

Israeli air attacks on Sunday killed 42 people, including children, according to local health officials. Israel said the strikes were in retaliation for a truce violation by Hamas fighters, who it claimed shot and killed two Israeli soldiers in Rafah.

Hamas denied involvement in the event, saying it has no contact with any of its remaining units in Israeli-controlled parts of Rafah and “is not responsible for any incidents” there. One official accused Israel of fabricating “pretexts” to resume the war.

The group, which has released 20 living Israeli captives, said it was working to complete the handover of the remaining bodies of captives in Gaza, citing “major challenges because of the extensive destruction” of the enclave.

The Red Cross received the body of a 13th deceased captive from Hamas on Monday and transferred it to the Israeli military, according to the office of Israeli Prime Minister Benjamin Netanyahu.

On Sunday, Israel threatened to halt shipments of&nbsp, humanitarian aid into Gaza, though it later said it had resumed enforcing the ceasefire.

United Nations spokesperson Stephane Dujarric said the delivery of aid into the territory had resumed, though he did not say how much.

Israel is still preventing aid entering Gaza, according to Al Jazeera’s Tareq Abu Azzoum on Monday. These trucks are loaded with various humanitarian supplies, he claimed, and several military checkpoints are preventing them from entering.

Palestinians feared the ceasefire would not continue, according to Abu Azzoum, who claimed the Israeli army had hit Khan Younis’ eastern areas on Monday.

On October 20, 2025, an Israeli attack in Khan Younis, in the southern Gaza Strip, caused smoke to rise. [Stringer/Reuters]

In a statement on X, UNRWA’s head, Philippe Lazzarini, stated that the fragile ceasefire in #Gaza must be upheld, and that there should be inquiries into the “blatant breaches” of international humanitarian law.

Salvage maneuvers

Two of Trump’s envoys made a trip to Israel on Monday to help with the ceasefire agreement as the violence persisted.

According to an official from the Israeli government, Netanyahu and Trump’s special envoy, Steve Witkoff, met with the president’s son-in-law Jared Kushner.

On Tuesday, US Vice President JD Vance and second lady Usha Vance will meet with Netanyahu in Israel.

The next step in the ceasefire is expected to be Hamas’ disarmament, Israeli withdrawal from additional Gaza-controlled areas, and establishing future rule over the devastated region under an international “board of peace.”

Hamas said in a statement that Egypt and senior Hamas official Khalil al-Haya met in Cairo on Monday to discuss how to implement the ceasefire.

Hamas and other allies reject any foreign-run Gazan government as suggested by the Trump plan, and they have so far refrained from laying down arms, which may make the deal more difficult to implement.

Trump made an appearance when asked about keeping the Israel-Hamas ceasefire, blaming Hamas for the violations, saying there was “some rebellion” among its members that the leaders needed to overthrow.

He said, “They have to be good, and if they’re not good, they’ll be eradicated.” He argued, however, that US troops wouldn’t be present for such a move.

Hamas security forces have been resuming operations in Gaza since the ceasefire started, killing alleged gangsters and engaging in other violent acts.

Trump claimed last week that Hamas had “a few very bad, very bad gangs” under his leadership.

US appeals court says Trump can send soldiers to Portland, Oregon

Despite the absence of a serious emergency and the opposition of state and local officials, a court of appeals has ruled that President Donald Trump’s administration can continue with its plans to send soldiers to Portland, Oregon.

The Trump administration will be able to dispatch 200 National Guard personnel to the Democratic-run city following a ruling from the Court of Appeals for the Ninth Circuit Court on Monday.

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The three-judge panel stated that “we can conclude that the President likely exercised his statutory authority lawfully when he federalized the state’s National Guard.”

In addition to aggressive immigration raids where heavily-armed federal agents wearing masks have escorted people off the streets in order to demand that they prove their legal status, the Trump administration has deployed armed forces to Democratic-run cities across the country.

Civil liberties organizations have accused immigration agents of operating based on racial profiling and holding people without justification during those raids, which also involved a large number of US citizens.

The court’s decision disappointed the ACLU, which is headquartered in Los Angeles.

The director of the ACLU’s National Security Project, Hina Shamsi, said in a statement that “the founders stressed that domestic deployment of troops should be reserved for rare, extreme emergencies as a last resort.”

The presence of troops in otherwise beautiful, vibrant American cities undermines the fundamental freedoms of assembly and opposition.

Despite the absence of any significant crisis in the city, the Trump administration claims that protesters are “war-ravaged” by Portland and are putting pressure on immigration enforcement measures. Trump and his allies frequently used flimsy claims of emergency as a pretext to elicit extraordinary powers both domestically and internationally.

Demonstrators have wore costumes and blasting music while protesting outside immigration offices. Federal employees have been accused of using excessive force against peaceful demonstrators.

After casting the dissenting vote, Circuit Judge Susan Graber wrote that the majority’s decision, which accepts the government’s characterization of Portland as a war zone, was merely absurd. “Because Portland protesters are known for their penchant for wearing chicken suits, inflatable frog costumes, or nothing at all when expressing their disagreement with the methods employed by ICE [Immigration and Customs Enforcement], observers may be tempted to view the panel’s decision as absurd.

Argentina’s central bank says it signed $20bn currency swap deal with US